A Matter of the Heart

The weeks moved quickly, and Blake could see leadership character in action virtually every day. And to his delight, it wasn’t always from the men and women who had positions of leadership. This bolstered his confidence even more—he could do this. And, he did. Nothing monumental, but he was seeing more opportunities and taking them. He was developing and demonstrating leadership character, and people were noticing.

One such occasion was Blake’s very next team meeting, called to discuss their performance. The numbers looked good in the aggregate. But underneath, there were signs of trouble.

Samantha said, “Overall, I’m pleased. We’re not leading the pack, but we’re not last.”

Rachael chimed in, “We’re actually up for the ...

Get The Heart of Leadership now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.