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The Handbook of Knowledge-Based Coaching: FROM THEORY TO PRACTICE by Diane Brennan, Leni Wildflower

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COACHING IMPACTS AND OUTCOMES

The impact of coaching has been measured in a wide variety of ways, both quantitative and qualitative. This section looks at studies of coaching impacts and outcomes (1) in organizational contexts, (2) related to specific theories or models of coaching, and (3) as an element of a multidimensional development program.

Organizations

There is a growing body of data that document coaching impact on the individual client, on teams, and on the organization. Two studies present alternatives for the measurement of coaching outcomes: Leedham (2005) offers a holistic scorecard method, and Parker-Wilkins (2006) proposes elements for assessing the value proposition in coaching. Some insight into the value proposition may also ...

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