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The Handbook of Knowledge-Based Coaching: FROM THEORY TO PRACTICE by Diane Brennan, Leni Wildflower

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ORGANIZATIONAL LEARNING AND SYSTEMS THINKING: ARGYRIS, SCHÖN, SENGE, NONAKA, AND TAKEUCHI

Organizational learning, often associated with the field of organization development, provides a perspective and a set of tools with which to reflect not only on the objective world but also on our perceptions, assumptions, and theories of what the world is like. Organizational learning makes the assumption that an organization is able to sense changes in signals from its environment (both internal and external) and adapt accordingly. Argyris and Schön (1974) make the distinction between espoused theories and theories-in-use in looking at the unconscious gap between what people say and what they do. How we narrate what we are doing is often not reflective ...

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