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The Handbook of Logistics and Distribution Management, 5th Edition by Dr. Peter Baker, Phil Croucher, Alan Rushton

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Information and communication technology in the supply chain

Introduction

There can be no doubt that the availability of cheap computing power has led to dramatic developments in the science of supply chain management. The ability to handle breathtaking amounts of data quickly and accurately has in the last 40 years literally transformed the way business is conducted. It has been described, with good cause, as the second Industrial Revolution. The ability to pass information between supply chain partners via mobile devices, satellite systems and electronic data interchange is being exploited by more and more companies daily. The advent of mass access to the internet has sparked off a boom in home and office-based shopping, to say nothing ...

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