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The Handbook of Logistics and Distribution Management, 5th Edition by Dr. Peter Baker, Phil Croucher, Alan Rushton

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Cost and performance monitoring

Introduction

Advances in information technology have focused attention on the importance of good information systems to support logistics and distribution activities. The requirement for relevant and accurate information has always existed, but the computer has enabled the development of more sophisticated means of data storage, processing and presentation.

Information can be seen as the ‘lifeblood’ of a logistics and distribution system. Without the smooth flow and transfer of information, it is impossible for a distribution system to function adequately and effectively. To this end, it is important that an enterprise develops an appropriate strategy for its information requirements. This plan will need to ...

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