The Handbook of High Performance Virtual Teams: A Toolkit for Collaborating Across Boundaries

Part II. Building a Collaborative Culture

The four chapters addressing how to build a collaborative culture focus on the soft infrastructure of organizational and team culture. Although organizational culture has always had an impact on performance, its intelligent management has never been more critical than with virtual teams. The support, guidance, shaping, and identification that flow from the culture help focus the attention, effort, and expertise of the team's members more quickly and with more stability, especially when teams are dissolving and reforming rapidly.

Chapter Three focuses on people-centric virtual networks and the emotional bandwidth they depend on to enable members to feel connected and cared for. Where some managers may consider ...