Chapter 28. Knowledge Transfer and Learning on Virtual Design Teams

Jude G. Olson

Note: Any individual names referenced in this paper are pseudonyms to protect anonymity.

 

Passing information is very important, like in soccer. If you want to win a game, you've got to learn how to pass to your teammate. Which means you've got to, number one, trust him that he's going to be able to take the ball and keep on going. One of the things I had to teach the kids when they were young was that if they pass the ball, they'll get it back. When they're young, all the action's at the ball, and they think, "I want to keep it." I would say that this collaboration is the same thing, and fits in with this "knowledge is power" sort of thinking .... We want to get all ...

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