O'Reilly logo

The Handbook for Quality Management, Second Edition : A Complete Guide to Operational Excellence by Paul Keller, Thomas Pyzdek

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 18
image
Motivation Theories and Principles
The science of psychology, while still in its infancy, has much to offer anyone interested in motivating people to do a better job.
image
Maslow’s Hierarchy of Needs
Professor A.S. Maslow of Brandeis University has developed a theory of human motivation elaborated on by Douglas McGregor. The theory describes a “hierarchy of needs.” Figure 18.1 illustrates this concept.
image
FIGURE 18.1   Maslow’s hierarchy of ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required