O'Reilly logo

The Handbook for Quality Management, Second Edition : A Complete Guide to Operational Excellence by Paul Keller, Thomas Pyzdek

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 11
image
Supply Chain Management
The majority of the cost of most manufactured product is in purchased materials. In some cases the percentage is 80 percent or more; it is seldom less than 50 percent. The importance of consistently high levels of quality in purchased materials is clear.
It is important to remember that dealings between companies are really dealings between people. People work better together if certain ground rules are understood and followed. Above all, the behavior of both buyer and seller should reflect honesty and integrity. This is especially important in quality control, where many decisions are “judgment calls.” There ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required