O'Reilly logo

The Handbook for Quality Management, Second Edition : A Complete Guide to Operational Excellence by Paul Keller, Thomas Pyzdek

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 10
image
Quality Audits
An audit is a comparison of observed activities and/or results with documented requirements. The evidence provided from audits forms the basis of improvement in either the element audited, or in the requirements. Effective quality auditing can prevent problems by uncovering situations that, while still acceptable, are trending toward an eventual problem. The attention of management brought on by an unfavorable audit report can often prevent future noncompliance.
ISO 19011, Guidelines for Auditing Quality Systems, defines a quality audit as a
systematic, independent and documented process for obtaining audit evidence ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required