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The Hamster Revolution for Meetings by Tim Burress, Mike Song, Vicki Halsey

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10BECOMING A VIRTUAL MEETING VIRTUOSO

It was Iris and Carl and they wanted answers.

“Okay, Coach,” said Iris tensely, “how can we make sure this never, ever happens again?”

“Yeah,” said Carl, who still sounded a bit shell-shocked. “Talk about Murphy’s Law. Anything that could go wrong did go wrong!”

“Iris and Carl,” I said calmly, “I have a new law for you. The Hamster Virtual Meeting Law: Everything will fail.”

“That’s real snappy,” said Iris, sounding more than a bit irritated.

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“And upbeat,” noted Carl sarcastically. “You must be a hoot at parties. Seriously though, there was nothing I could’ve done to prevent all those technical problems.”

“Oh, no?” I asked. “If you had expected things to go wrong you probably would have taken corrective ...

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