Preface

I am writing this book because while most business owners have a business plan and even a marketing plan, very few have a credit plan. It should come as no surprise that cash is a company’s biggest asset; therefore, failing to have a plan in place to protect that asset is one of the biggest mistakes businesses and entrepreneurs make. This book will help you understand what credit management and credit policies are, the objectives of a credit policy, and how it affects your business and customers. You will learn what affects your business’s cash flow and how to manage it, and be able to write your own credit policy for your business and improve your bottom line using credit management.

More than 10,000 companies today have slow or nonpaying customers. This book will help these organizations collect the money they are owed efficiently and quickly and keep that money coming in. This book’s goal is to teach readers how to take specific steps and use positive action to streamline and maximize your credit management policies. I offer step-by-step actions that business owners can take in order to weed out bad customers, increase your customer base with quality customers that pay on time, collect past-due balances, avoid bad debt, and increase profits using effective credit management techniques. This book includes techniques, tips, and procedures you can take in order to be profitable, increase your cash flow, and make more money from someone who has “been there and done that.” ...

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