About the Author
Michelle Dunn is an award winning author of 17 books, a successful businesswoman, a columnist, and an internationally known expert on the topic of credit and collections. Michelle is a New York Book Festival winner, a Best Books Award finalist, one of the Top 5 Women in Collections for two consecutive years, one of the Top 50 most influential collection professionals, and the recipient of a Business Excellence Award. Her books include Getting Paid Using Social Media, Mosquito Marketing for Authors, Using Social Media in Collections, The Ultimate Credit and Collections Handbook, Effective Collections: A Proactive Approach to Credit Management, Online Collection Techniques: Do’s and Don’ts, Establishing Payment Arrangements: Beyond Net 30, Understanding and Following the Fair Debt Collection Practices Act, Understanding Identity Theft, FAQ’s on Starting a Collection Agency, Starting a Business with Michelle Dunn—Book 1, A Collection Guide for Creditors, Starting a Collection Agency, How to Make Money Collecting Money, 3rd edition, How to Get Your Customers to Pay, Fast, Easy, Effective Letters, How to Help You Get Paid, Credit & Collection Forms and Letters, The First Book of Effective Collection Agency Letters and Forms, and Become the Squeaky Wheel. Dunn has co-authored and contributed to Shameless Marketing for Brazen Hussies with Marilyn Ross; Home Based Business for Dummies with Paul and Sarah Edwards and Peter Economy, Successful Meetings with Shri Henkel; ...
