PREFACE

This book was 25 years in the making.

The Great Place to Work Institute has recognized and studied great workplaces since the early 1980s, and today the Institute operates in over 40 countries and conducts the largest annual study of workplace environments globally. We publish lists of the best workplaces in each of these countries, and we also have published benchmark studies, white papers, research articles, and several books. We advise businesses, hold educational conferences, and conduct training programs on the lessons we have learned. And yet, leaders were always asking us when we were going to write "The Book"—a book that would illustrate in a practical way how leaders can take action to create a great workplace.

This book is an answer ...

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