3.5. USING INTERPRETERS IN A GLOBAL ORGANIZATION

Even for multilingual employees, there will be times in global business communication when the use of interpreters is called for. A common misstep regarding interpreters is to call on a bilingual manager within the company to help in that capacity. When this happens, the manager is disempowered and relegated to a service role, possibly losing status or face by serving in that function.

Making effective use of an interpreter is a skill that needs to be developed. Check your own use of interpreters by filling in the "Use of Interpreters Checklist." The checklist items can be used as guidelines to help managers and employees in your organization select appropriate interpreters and make the best use ...

Get The Global Diversity Desk Reference: Managing an International Workforce now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.