The Global Diversity Desk Reference: Managing an International Workforce

8.1. CORPORATE CULTURE BIAS

Managers' national preferences always influence the style and structure of their performance reviews. This is true even when there is a universal, headquarters-mandated system. How many managers, international or national, complain about the headquarters model and later "do their own thing" behind their office doors? Managers, whether expatriate or local, who do not have broad cross-cultural and global diversity exposure will remain in their own cultural comfort zone and use the home-country approach. Such behaviors, unwittingly fueled by one's nationality or civilizational heritage, open the door to discrimination. Some corporate training departments have decreased rater bias through mandated training programs that ...