Acknowledgments

In addition to my colleagues who have contributed to this book, there are others to whom I should give thanks. First, I want to thank Srikant Datar, the Arthur Lowes Dickinson Professor of Accounting at Harvard Business School, who was director of the Division of Research when we began the project. He supported and encouraged us; without his presence, we might not have succeeded. I also wish to thank former HBS dean, Jay Light, and our current dean, Nitin Nohria, for their support. I want to thank my two research associates, Melissa Barton and Kathleen Durante, for their commitment to seeing this project through to its completion. They attended to the many details of data, exhibits, and even some of the writing that follows. ...

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