The Four Mindsets

Preface

The Four Mindsets: How to Influence, Motivate and Lead High Performance Teams is the result of 25 years of work and research in the field of management.

In the course of my career in management consulting and adult education, I have experienced two defining moments. The first came in 1998 when I read the article ‘What makes a leader?' by the writer and psychologist Daniel Goleman, in which he examined what differentiates a star performer from an average performer.

The second moment occurred while I was attending a conference about 10 years later, when a speaker declared, ‘Leaders must impact the thoughts, feelings and performance of their people'.

It seemed to me the second moment answered the question asked by the first!

When you strip away the ever-increasing complexities of leadership, how people think and feel about their leader at work will almost always determine the level of performance they achieve.

I taught my first management class in 1992 — the subject was motivation — and since then I have been consumed by the challenge of understanding what makes people tick and what triggers people to achieve their known or hidden potential … or not.

Over the years I have had the privilege of interviewing, coaching and teaching managers and executives working in a very broad range of national and international companies and organisations based in Europe, North America, the Middle East, Asia and Australia.

My companies HCM Global and Career Crowd^® have worked with more than ...