About the author

Anna-Lucia Mackay is Group Managing Director of HCM Global and Career Crowd®, an award winning management consulting, training, coaching and mentoring company.

At 24 Anna-Lucia delivered her first management class at Manchester University on Motivation — the topic which would be the catalyst for a future career dedicated to understanding the links between people and performance, organisation and human behaviour.

Over the course of a diverse career, Anna-Lucia has consulted, trained and coached professionals, managers and executives in global corporations based in Europe, North America, the Middle East, Australia and Asia. Her diverse industry experience includes banking and finance, advertising, entertainment, education, engineering and construction, government, healthcare, mining and resources, not for profit, pharmaceutical and medical devices, telecommunications, human resources, luxury goods, and retail.

Since 2001, Anna-Lucia has designed, built and established three learning businesses and today is a leading educator, speaker and commentator in the field of management, adult learning and emotional intelligence.

With this highly unique combination of entrepreneurial, business and education skills Anna-Lucia has been recognised for her work and contribution to the fields of management and education through numerous National Industry Awards, including most recently as a finalist for the prestigious Telstra Business Women's Awards in Australia in 2012.

Anna-Lucia ...

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