chapter 10 The manager as trainer — how to share knowledge and train your team quickly

Now we understand how people build competence and confidence, we need to focus on the mindset and skills required to develop the capabilities of our people in the context of their ongoing growth.

For ongoing growth to happen, there must be learning. Even if your organisation is not committed to learning, as a manager you must find ways to help your team grow in knowledge, competence and performance.

There are numerous ways to do this. Many of them are very straightforward to implement and do not require you to spend years qualifying as a trainer.

As a specialist in management and adult education with many years' experience, I now know there are shortcuts, and this chapter is dedicated to sharing these with you. I have chosen the best eight tips and techniques to enable you to up-skill quickly to facilitate learning in your team. From here all you need is a bit of imagination and, above all, the mindset to want your people to learn.

Before we begin, though, let's look at some of the ways learning occurs within an organisation or team.

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