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The Four Conversations by Laurie W. Ford, Jeffrey D. Ford

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Chapter Three Understanding Conversations: Include and Engage

You already know what happens when you take a good idea or an initiative out to people: they will talk back. They will offer their good ideas and suggestions, maybe adding a few complaints and attitudes. They may even resist some of what you say.

The reason for most “resistance” (sometimes known as avoiding a new idea) is that most people are humming along in their lives, doing just fine without your proposal to try something new. In fact, your initiative risks making some people change what they are doing, perhaps moving them into unknown territory, which they may not wish to do. An initiative can present the classic threat of adult learning: that I will have to learn something ...

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