The Four Conversations: Daily Communication That Gets Results

About the Authors

9781576759219_0254_001

Jeffrey and Laurie Ford are, both literally and figuratively, a marriage of theory and practice. Jeffrey is an associate professor of management in the Max M. Fisher College of Business at The Ohio State University in Columbus, Ohio. He holds a B.S. in marketing from the University of Maryland, and an MBA and a Ph.D. in organizational behavior from The Ohio State University. Prior to joining Fisher, Jeffrey served on the faculties of the Institute of Management and Labor Research at Rutgers—The State University of New Jersey, and the Kelly School of Business ...

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