1.3. ENCOURAGE CONSTRUCTIVE DISSENT
All the first-rate decision makers I've observed had a very simple rule: If you have quick consensus on an important matter, don't make the decision. Acclamation means nobody has done the homework. The organization's decisions are important and risky, and they should be controversial. There is a very old saying—it goes all the way to Aristotle and later became an axiom of the early Christian Church: In essentials unity, in action freedom, and in all things trust. Trust requires that dissent come out in the open.[]
Nonprofit institutions need a healthy atmosphere for dissent if they wish to foster innovation and commitment. Non-profits must encourage honest and constructive disagreement precisely because everybody ...
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