The Five Dysfunctions of a Team, Participant Workbook

FUNDAMENTAL #2: Mastering Conflict

Trust is important for a very practical reason: without it, teams cannot, and probably should not, engage in productive, ideological conflict.

CONFLICT ASSESSMENT ITEMS

• 2. Team members are passionate and unguarded in their discussion of issues.
• 4. Team meetings are interesting and compelling (not boring).
• 5. During team meetings, the most important—and difficult—issues are discussed.
• 7. Team members voice their opinions even at the risk of causing disagreement.
• 12. During discussions, team members challenge one another about how they arrived at their conclusions and opinions.
• 18. Team members solicit one another's opinions during meetings.
• 23. Team members communicate unpopular opinions to the group.
• 27. When ...