Preface

Teamwork remains the one sustainable competitive advantage that has been largely untapped.

Teamwork should be better by now.

With so many books and articles having been written about it, and so many experts having talked about it for so long, teamwork should not be as rare as it is in today's organizations. But that is the reality. Most of the organizations where we live and work are marked by underperforming, often dysfunctional teams.

Why? First, the term teamwork has been overused and lost much of its meaning, like so many other buzzwords in the corporate world. That's why I like to say that teamwork is not a virtue. It's not motherhood and apple pie. Rather, it's a strategic choice. It's a purposeful decision that organizations make. ...

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