Chapter 13. PUSHING BACK

The room was silent, until Jan raised her hand.

Kathryn smiled. "I may have been a school teacher once, but you don't have to raise your hand to talk. Feel free to jump in any time."

Jan nodded and asked her question. "I'm not trying to be negative or contradictory here, but I'm just wondering why you don't think we trust each other. Is it possible that you just don't know us very well yet?"

Kathryn paused to consider the question, wanting to give a thoughtful answer. "Well, my assessment is based on quite a bit of data, Jan. Specific comments from the board, employees, even many of you."

Jan seemed content with the answer, but Kathryn decided to continue. "But I'd have to say that more than anything I've been told by others, ...

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