Chapter 10. What to Discuss

Many first-time managers erroneously assume that performance assessments are all about how well employees have been performing their jobs to date. While no one will dispute the fact that past performance is an important part of the process, there’s much more to the face-to-face meeting than reviewing what the employee has accomplished, or failed to accomplish, in the past. The most successful performance-appraisal meetings are those that focus on three distinct areas: past performance; previous and future performance objectives; and the employee’s career-development plan.

Adding these last two components into the mix accomplishes a great deal:

  • They lend balance to the meeting by looking ahead instead of dwelling on the ...

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