Chapter 21. Conclusion

Becoming a first-time manager brings you much power and influence with the teams that you manage or will be managing. You have a choice on how to use this power and influence. You can decide that you are going to be the one in charge, the one who makes all the decisions and closely directs and supervises each of your team members. If you manage this way, using what we call your positional power, your team members—if they want to be there—will do as you say. Using your new positional power will get you results but only over a short period of time. Additionally, high-performing teams rarely develop when a manager only uses his positional power.

You are better off using your personal power. You develop this power over time, ...

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