The First-Time Manager
Make the transition from team member to team leader
Understand the difference between a team and a work group
Hold team members accountable
Make their teams more productive
Manage challenging situations and resolve conflict within a team.
Written in an engaging, conversational style, Topchik explains the five essential qualities of a high-performing team: goals and standards; decision making; honest communication; clear roles and responsibilities; and celebrating success. Packed with activities and assessments for both the manager and team members, this is an essential guide for any manager who strives for team-building success.