In a recent performance appraisal review, Audrey was delighted to know that her boss had rated her as outstanding for the work that she had done in the last nine months as a newly promoted manager. She was deemed to be very effective in leading her team and accomplishing all the objectives agreed.
One remark from her boss troubled her though. She couldn’t quite figure out what he was driving at when he said, “Being people-oriented is fine. But do remember that what matters here is your ability to achieve your KPIs.” What was he trying to tell me, she kept asking herself. Am I too soft with my people?
How would you interpret what Audrey’s boss said to her? How would you react if you were in her shoes?
Audrey was one of the ...