Conclusion

A VARIETY OF TOPICS have been covered in this book on how to lead people, but certainly not every situation you’ll confront in your career as a manager—or even within the first few weeks in your new role—has been reviewed.

There is no way that a book of this sort can be all-inclusive. We hope that you have gained some insight into the techniques of managing people that will make the job more meaningful, enjoyable, and understandable. You may think we’ve spent an inordinate amount of time on attitudes, on how you view yourself and the problems you face, but that is exactly where your success or failure in working with people will be determined—in your head.

If you’re the type of person who believes you’re primarily controlled by events, ...

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