The First-Time Manager, 6th Edition

13Managing Change: Dealing with Resistance

ONE OF THE MOST IMPORTANT ASPECTS of a manager’s job is managing change effectively. Managing change includes accepting change and supporting it, understanding why your team members may be resistant to it, and finding ways to reduce that resistance. When you are able to do all three of these, you have mastered one of the most critical competencies of any manager.

Accept Change Yourself

Have you ever worked for a manager who found it difficult to accept the changes initiated by the organization? This type of manager will openly express disagreement, call the decision makers fools who have no clue what they are doing, and try to convince you that most of these changes are terrible for the staff as well. ...