Preface to the Sixth Edition

MY FIRST EXPOSURE TO THIS BOOK WAS WHEN AMACOM Books approached me about updating it. Upon reading this classic, I arrived at four conclusions. The first was that this book is a fantastic resource that has clearly helped countless new managers. The second was that it would be impossible for people to read this book and not improve their ability to manage well, regardless of how long they have been managing. The third was that I would have thoroughly enjoyed sitting down with Loren Belker and Gary Topchik because both our philosophies of management and our general approaches to life are so well aligned. My final conclusion was that improving this extraordinary resource would be a daunting challenge. I felt as though ...

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