2

Getting things done

What you will learn in this chapter

  • How to set objectives and prioritise
  • How to monitor progress towards objectives
  • How to accept ownership of tasks and responsibilities, and own up to mistakes
  • How to make decisions and communicate them

As a manager, regardless of your style, you need to accomplish things through yourself and others. In this chapter, we discuss getting things done: how to set goals, plan your time, make decisions, and cope when it all goes wrong as it will from time to time. Your ability to do all of these things lies in the degree to which you are willing and able to take responsibility for your actions.

Getting things done

We all struggle with this one. It’s a universal part of being human, let alone ...

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