About the author

As Chief Executive Officer of CMI, Ann brings her extensive global management experience and her proven track record of developing people and delivering innovative strategies that result in sustainable growth. At CMI, she uses her experience in leading organisations to promote best practices in management and leadership and improve the performance and quality of working life in organisations. Ann speaks frequently at conferences and in the media on all aspects of management, and blogs for Huffington Post UK and other publications.

Prior to CMI, Ann was Global Managing Director at the British Standards Institution, where she led the training and certification businesses to create a more customer-facing organisation.

Before BSI ...

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