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How to Build a Value Chain for Learning

Introduction

A fundamental precept of adult education is that adults want to understand why they should learn something before they will willingly undertake to do so (Knowles, Holton, & Swanson, 2005, p. 74).

The purpose of building a value chain as part of the process of program design is to ensure that there is a clear “line of sight” between what happens in training and what needs to happen at work. Michael Porter (1985) originated the concept of a value chain to describe the sequence of value-adding activities by which a company creates competitive advantage. Like Brinkerhoff and Gill's (1994) ...

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