Contributors

Steve Akram, Director, North American Sales Force Development, Oracle

Sujaya Banerjee, Ph.D., Chief Talent Officer and Senior Vice President, HR, The Essar Group

Colonel Bernard B. Banks, Ph.D., Professor and Department Head, Department of Behavioral Sciences and Leadership, United States Military Academy at West Point

Ishita Bardhan, Assistant General Manager, Learning and Development, Management Development Centre of Excellence, Tata Motors Academy

Rob Bartlett, Corporate Trainer, DirectWest

Paul Beech, Manager, Emirates Global Contact Center

Karen Bell-Wright, Vice President, Emirates Retail and Contact Centers

Melanie Brunet Relyea, Training and Development Manager, Oneida Nation Enterprises, LLC

ChiChung Chan, Lean Sigma Master ...

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