SECTION II
Planning, Finances, and Budgeting
In a recent discussion, one of our mentors, a person who cares greatly about the profession, said that the most sought-after course she was teaching these days was one on treating facility management as a business. This is good, because it remains our observation of the profession that too many of us still cling to our technical backgrounds, whereas the successful department head needs to have business skills. In this section we introduce the first of those skills: planning, finances, and budgeting. Many public-sector facility managers, particularly federal employees, are already familiar with the system, which starts with gathering requirements, then arranging them into programs, and ultimately ...
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