The Facility Management Handbook, 4th Edition

Book description

Facility management is a multidisciplinary function requiring a deep knowledge of the entire business and physical planning cycle, including the buildings, infrastructure, and people. Technology systems, disaster recovery planning, zoning compliance, furnishings, recycling programs, grounds maintenance--it all falls under the facility management umbrella. The sheer scope of duties requires a far-reaching reference for staying abreast of the latest innovations and best practices. The Facility Management Handbook is that one essential book. Insightful overviews, case studies, and practical guidelines pave the way for successful planning, budgeting, real estate transactions, construction, emergency preparedness, security, operations, maintenance, and more. This thoroughly revised fourth edition examines cutting-edge technologies and includes new information on Building Information Modeling (BIM), contracting and project management methods, FASB and IASB requirements, distributed working, and sustainability reporting. Balancing an in-depth look at the fundamentals with a view toward what the future holds, the book is essential reading for every facility management professional.

Table of contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Preface to the Fourth Edition
  6. Section I: Background and Organization
    1. 1 - The Nature of Facility Management
    2. 2 - Organizing the Department
  7. Section II: Planning, Finances, and Budgeting
    1. 3 - Strategic and Annual Planning
    2. 4 - Financial Management
    3. 5 - Space Planning and Management
  8. Section III: Real Estate
    1. 6 - Real Estate Options and Regulations
    2. 7 - Lease Administration and Property Management
  9. Section IV: Sustainability
    1. 8 - Definitions, Background, and Applications of Sustainability
    2. 9 - Sustainability in Practice
    3. 10 - Sustainability Financials, Acceptance, and Implementation
  10. Section V: The Design–Build Cycle
    1. 11 - Programming and Project Development
    2. 12 - The Design Process
    3. 13 - Project Management and Construction
  11. Section VI: Facility Emergency Preparedness and Business Continuity
    1. 14 - Planning, Definitions, and Threat Assessment
    2. 15 - Command, Control, and Communications
    3. 16 - Emergency Preparation and Training
    4. 17 - Emergency Response and Recovery
  12. Section VII: Facility Security Management
    1. 18 - Facility Security Goals and Responsibilities
    2. 19 - Facility Security and Planning
    3. 20 - Facility Security Implementation
  13. Section VIII: Operations and Maintenance
    1. 21 - Contracting and Types of Contracts
    2. 22 - Work Coordination
    3. 23 - Facility Operations
    4. 24 - Maintenance and Repair
    5. 25 - Facility Services
  14. Section IX: Facility Management Practice
    1. 26 - Administering the Department
    2. 27 - Managing Quality Facilities
    3. 28 - Communications and New Facility Management Skills
    4. 29 - Building Information Modeling, Information Systems, and Other Technology
    5. 30 - The Future of Facility Management
  15. Appendix A: The Facility Manager's Tool Kit of References
  16. Appendix B: Websites and Internet Addresses
  17. Appendix C: Facility Management Education Programs
  18. Appendix D: Life-Cycle Cost Example
  19. Appendix E: Facility Security and Emergency Best Practices
  20. Appendix F: Backup Documents
  21. Glossary
  22. Index
  23. About the Authors
  24. Free Sample Chapter from the Practical Drucker

Product information

  • Title: The Facility Management Handbook, 4th Edition
  • Author(s): Kathy O. Roper, Richard Payant
  • Release date: July 2014
  • Publisher(s): AMACOM
  • ISBN: 9780814432167