PEARSON EDUCATION LIMITED

Edinburgh GateHarlow CM20 2JETel: +44 (0)1279 623623Fax: +44 (0)1279 431059Website: www.pearson.com/uk

First published in Great Britain in 2008Electronic edition published 2012

© Chris Brady and Towers Perrin 2008 (print)© Chris Brady and Towers Perrin 2012 (electronic)

The right of Chris Brady to be identified as author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988.

Pearson Education is not responsible for the content of third-party internet sites.

ISBN:978-0-273-70394-5 (print)
978-0-273-74178-7 (ePub)
978-1-4082-5031-0 (PDF)

British Library Cataloguing-in-Publication DataA catalogue record for the print edition is available from the British Library.

This product ...

Get The Extra Mile now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.