Praise for The Extra Mile

The Extra Mile is one of those rare management books founded almost exclusively on reality. It delivers personal accounts of real leaders’ experiences in energising their people and organisations to deliver. It’s easy to read and to dip into and somewhat harder to put down!”

Kevin S. Beeston, Chairman, Serco Group plc

“With The Extra Mile, David MacLeod and Chris Brady have done something remarkably valuable. They’ve taken the vaguely defined concept of engagement and shown exactly what it does mean and, more importantly, exactly what it can mean for large-scale business success.”

Robert B. Cialdini, Author, Influence: Science and Practice

“Eschewing the grand theory and strategy that often bedevils management writing, ...

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