Conclusion: the extra mile
What kind of employees do you want? What kind of organization do you want? The two questions are inextricably linked.
The kind of organization you want can probably be summed up in one word – successful. You may quantify this success in various ways – market position, increased profit, share value, public value – but however you look at it, success is the goal towards which we all strive.
What kind of employees you want may seem to be a more complex question: some organizations may look to the entrepreneurial spirit, others to the safe team players. For some roles you will be looking for born networkers or salesmen, for others a steady hand on the tiller or an eye for detail is necessary. Every organization is a complex ...
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