O'Reilly logo

The Extra Mile by Prof. Chris Brady, Mr. David MacLeod

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

9

Pillar Three – Loudhailers to Conversations

Consider this: if people believe that they have a hand in creating something (co-invention), there is a much greater likelihood that they co-own it. Co-ownership of a strategy heightens the levels of engagement. An employee’s feeling that they have some form of input into decision making in their departments (whether or not they actually do) ranks as the fourth highest driver of engagement.71 If you can harness this sense of co-invention to create co-ownership with your people, you will increase levels of engagement and, by extension, profitability. It requires the mindset to move from ‘me’ to ‘we’. It requires leaders to stop shouting louder and louder at their employees in the hope they will ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required