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The Extra Mile by Prof. Chris Brady, Mr. David MacLeod

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5

The top team

In approaching this chapter, we found ourselves in a quandary. Our strong belief is that engagement is something that in a perfect world should obtain at every level of the organization. Why then should we approach the top team separately? Theoretically, there should be no difference between engaging the top team and engaging any other section of the company. What you do with your senior leadership should simply be repeated down through the levels. Yet experience – and common sense – told us that this was not true in practice. Yes, everybody else should be as engaged as your top team is, but that top team – your direct reports plus a few other critical leaders – also carry an extra level of responsibility. This is because, ...

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