About the Authors
The authors have a combined 40 years of experience in information technology management at Fortune 500 companies and middle-market companies operating in industries ranging from retailing to services to manufacturing. They have combined their real-world experience with academic business education on dozens of consulting engagements focused on IT effectiveness and strategy.
JOHN BASCHAB began his career with a degree in MIS from the University of Alabama. He received the prestigious Seebeck award for achievement in computer science. John continued his career in the IT department of Bell-South and in the technology and finance department of computer hardware and software manufacturer, Intergraph Corp. After receiving his MBA with honors in behavioral science from the University of Chicago Graduate School of Business, John worked as a technology consultant to Fortune 500 companies in the Chicago office of Booz-Allen & Hamilton. Along with Jon Piot and John Martin, John cofounded Impact Innovations Group, a $100mm privately held IT services firm. Impact was acquired in 2005 by Technisource, where John is currently president of Technisource Management Services. He is also an adjunct professor of management information systems at Southern Methodist University. E-mail: jbascha@chicagogsb.edu.
JON PIOT received his degree in computer science from Southern Methodist University and joined Andersen Consulting, developing computer applications and providing technology-consulting ...
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