Operations
[biblio08_001] IT Infrastructure Library (ITIL). www.itil.co.uk. Provides best practices for IT infrastructure management.
Investment financial value calculation
[biblio08_002] Bodie, Zvi, Alex Kane, and Alan J. Marcus. Investments. New York: McGraw-Hill/Irwin, 1993.
[biblio08_003] Brealey, Richard A., and Stewart C. Myers. Principles of Corporate Finance. New York: McGraw-Hill, 2002.
[biblio08_004] Gardner, Christopher. The Valuation of Information Technology: A Guide for Strategy Development, Valuation and Financial Planning. New York: John Wiley & Sons, 2000.
[biblio08_005] Moskowitz, K., and H. Kern. Managing IT as an Investment: Partnering for Success. Upper Saddle River, NJ: Prentice Hall, 2002.
[biblio08_006] Remenyi, Dan. “IT Investment: Making a Business Case,” Digital Equipment (December 1999).
[biblio08_007] Remenyi, Dan, Arthur Money, Michael Sherwood-Smith, Zahir Irani, and Alan Twite. The Effective Measurement and Management of IT Costs and Benefits. Boston: Butterworth-Heinemann, Computer Weekly Professional Series, 2002.
[biblio08_008] Van Grembergen, Wim. Information Technology Evaluation Methods and Management. Hershey, PA: Idea Group Publishing, March 2001.
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