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The Executive Guide to E-mail Correspondence by Dawn-Michelle Baude

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CHAPTER FOUR
Vendors and Suppliers
INCLUDING Confirming an Order Call for Bids Errors in Invoicing Requesting Credit Refusal of Credit Change of Terms

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Before: reminder on an order
YOUR WEBSITE MUST BE A REAL MESS BECAUSE I ORDERED SEVEN COLOR CARTRIDGES AT THE END OF LAST WEEK IN AN URGENT SITUATION AND THEY STILL HAVE NOT ARRIVED AT THE OFFICE ALTHOUGH THE ORDER CONFIRMATION CAME THROUGH A WHILE AGO AND THEY APPARENTLY CLEARED THE CREDIT CARD ON THE SAME DAY!!!!!! WHERE ARE THEY??????? WHAT IS REALLY HAPPENING?????? DON’T YOU GUYS FOLLOW THROUGH ON YOUR ORDERS RIGHT AWAY LIKE YOU SAY YOU DO ON YOUR WEBSITE OR IS THAT JUST BLAH-BLAH-BLAH. ...

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