“Information technology and business are becoming inextricably interwoven. I don’t think anybody can talk meaningfully about one without talking about the other.”
—Bill Gates, in his book titled Business @ the Speed of Thought (1999)
After reading this chapter, you should be able to:
• Understand how rapid advances in information technology have changed our daily lives and the way buyers and suppliers interact with each other to strengthen their supply chains.
• Describe the role and impact of information technology in the supply chain.
• Keep abreast of emerging technology available for effective and efficient supply chain operations.
• Appreciate the power of e-commerce ...