60. Man, That’s Rude! Five Don’ts for All Phones

In an episode of the television hit The Big Bang Theory, the star, Sheldon, is having trouble getting in contact with his girlfriend, and he says to his roommate, “I’ve tried email, video chat, tweeting her, posting on her Facebook wall, texting her . . . nothing!”

His roommate asks, “Did you try calling her on the telephone?”

Sheldon replies, “Ah, the telephone.”

As he starts to dial her number, he says to his roommate, “In your own simple way, you may be the wisest of us all.”

Talking to someone on the phone is still an important way to communicate in business: you can get immediate feedback or acknowledgment, you can eliminate the back-and-forth of texts and emails, and you can use vocal expression ...

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