The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success

SECTION IIITWEET

The ways in which people communicate are changing rapidly. In the digital workplace, electronic interactions—text messages, Facebook posts, tweets, video chats, blog commentaries, email messages—are used to convey information as much as, or more than, in-person discussions, phone calls, and written correspondence.

These newer kinds of communication allow people to interact with others quickly and easily and to share news efficiently with more people than ever before.

The possibilities offered by each new technological advance seem endless. One young woman gushed during a seminar: “My new phone is everything. You can text, email, call, tweet, or post . . . everything!”

But it cannot protect users from blunders. As with all things ...